In this Keurig troubleshooting guide we cover the most common Keurig problems that people have. Check out the menu below to find the answer to your problem!
Can you reset a Keurig?
It’s not the end of the world if your Keurig isn’t brewing as it should. There are simple reset procedures that can most likely clear any troubleshooting problems you’re having.
- You can turn off and unplug your Keurig for a few minutes.
- Next, you can try removing the reservoir and unplugging your machine for a few minutes. When you plug it back in, do so in an outlet that isn’t being used.
- You can also try open and closing the K cup holder to reset the brew cycle.
If those methods don’t work, there are advanced techniques that may get your Keurig back to normal
How many times can you use a Keurig pod?
Ideally, Keurig pods should only be used once to get the fullest, richest flavor.
How many times can you use a Keurig cup?
Much like a pod, the Keurig cups should only be used once, if you want to get the most out of them. Sometimes, people manage to use them twice if finances are a little tight. But, they’re designed for one-time use.
How long do Keurig cups last?
Technically, K cups can last forever. If you look closely at the label, you’ll see that there’s a “best before” note and a manufactury date, but no expiration date. This means that after this date, the taste may be little off and not as fresh, but it’s still safe to consume.
Where can I find out which Keurig is on recall?
In 2014, over 7+ million Keurig coffee makers were recalled. Customers claimed that their machines were burning them. While there haven’t been many reports since then, there’s some concern that there are still a few defective machines. If you want to know which machines are on recall, you can call Keurig at 1-844-255-7886.
How much is a Keurig 2.0?
There are several variations of Keurig 2.0. Depending on which model you choose, you can wind up paying anywhere from $75 to $175. Factors such as quality, size, and capabilities can play a part in how much you pay for a Keurig 2.0.
Where can you buy Keurig filters?
The great thing about Keurig filters is they can be bought pretty much anywhere. You can buy them on Amazon and any one of your local supermarkets.
Where can you buy Keurig carafe pods?
Like the Keurig filters, carafe pods can be bought almost anywhere. You can easily find them at Bed, Bath, and Beyond, Wal-Mart, and Target.
Where can you buy Keurig Vue cups?
You guessed it. Vue cups can be purchased on Amazon and at one of your local supermarkets.
What kind of water do you use in a Keurig?
Mineral and spring water should not be used in your coffee maker. The number of minerals in the water can cause the machine to malfunction. Distilled water is the best choice. Most Keurig coffee makers come equipped with a water filter to remove any harmful substances.
How much water does a Keurig hold?
The amount of water a Keurig can hold varies depending on what model you get. Keurig coffee makers can hold anywhere between 30 to 90 ounces of water.
Why does my Keurig not brew a full cup?
If your Keurig coffee maker isn’t brewing a full cup, it could be due to a maintenance issue. If it’s nothing major, simple fixes such as descaling your machine and cleaning the needles can fix this problem.
You should descale your coffee maker every 3 to 6 months. Descaling your machine can prevent common problems like a short brewing cycle.
Why does my Keurig taste like plastic?
If your Keurig is starting to taste like plastic, it could be because the hot water is coming in contact with the plastic K cup container. Also, a build-up of minerals can give your coffee a plastic-like taste. There are easy ways to fix this problem.
Why is my Keurig so loud?
A lot of noise in the morning can be frustrating, especially if you’re not a morning person. If you find that your Keurig coffee maker is making too much noise, fixing it can be as easy as placing something soft under the machine to keep it from making so much noise on the counter. There are several other easy fixes that can keep your coffee maker quiet.
How much coffee can you use in a Keurig reusable filter?
It’s completely up to you! According to Keurig, you should use the lower cup fill line for beverages under 10 ounces and the mug fill line when making beverages above 10 ounces.
How much energy does a Keurig use
First-time use is always the most powerful. While heating up, your Keurig can use a whopping 1500 watts. After that, Keurig coffee makers use about 200 to 400 watts of energy while heating up.
How do I turn off my Keurig 2.0
Keurig coffee makers are designed to automatically turn off after 2 hours of inactivity. Most models are also equipped with an automatic turn-off setting that can be set to shut down whenever you want. This instructional video demonstrates how to easily turn off your Keurig 2.0
Should I turn off my Keurig when not in use
Leaving your Keurig on when it’s not in use can waste energy for no reason. For the freshest cup of coffee, turn your machine off when you’re not using it, and turn it back on when you’re ready for coffee.
Why does my Keurig have a phone jack?
The phone jack was initially created to give the Keurig 2.0 internet connectivity. This innovation is not yet up and running and plans to make this accessory accessible are still underway.
Where is the serial number on my Keurig?
According to Keurig, the serial number can be found behind the drip tray.
Keurig coffee maker water problems:
Keurig problems water under pressure
If you get an alert saying “water under pressure”, it means that the needles that puncture the top and bottom K cups are clogged. Cleaning out your needles can be done by taking something like a straightened paper clip and clearing out the gunk. Then, you can run some water through the needles to clear out any loose coffee grounds.
If the problem persists, the reason may be due to pressure sensor failure. This step by step instructable will give you a simple, easy way to fix a malfunctioning pressure sensor.
Keurig problems with water flow
Keurig isn’t brewing
It takes a few minutes for the Keurig to heat up. If it doesn't start brewing immediately, give it some time. There are a few easy fixes that you can try if your Keurig still isn’t working.
First, make sure that the reservoir is seated in the machine properly. Also, fill it up to ensure that there’s enough water for a cup of coffee. If nothing happens, try brewing only water. Use a measuring cup to see that your Keurig is brewing the amount it’s set to. Still nothing? You can also unplug the Keurig, and try these steps again. If the issue continues, contact customer support.
Keurig isn’t pumping water
There could be multiple reasons why your Keurig isn’t pumping water like it’s supposed to.
- Clogged water filters: This is the main reason why Keurigs stop pumping water. Using mineral water or tap water to fill your reservoir can cause a buildup of calcium deposits, which in turn can clog your water filter.
- There’s air in your water line: This is very possible. It’s also very easy to fix this problem.
- It’s a water pressure issue: As we previously discussed, low water pressure could mean your needles are clogged, and they can easily be cleared out.
Keurig won't pump water from reservoir
If your Keurig isn’t pumping water from the reservoir, you can work through all of the fixes that we previously talked about, and see if that works. Now, let’s say that you’ve done that and nothing is working. Below is a common and easy fix to get your Keurig back to normal.
Note: You’ll need a screwdriver for this fix.
- Unplug the Keurig, and remove the reservoir. Don’t do any work while the Keurig is plugged in.
- Lay the Keurig on its back. This will make it easier to work on.
- Lift the head of the Keurig. Underneath, you’ll see two screws. Take the screws out, close the lid, and remove the top.
- Take a look at the check valve. Give it a little squeeze. This should help the water flow from the reservoir, through the tube, and into your cup. This video will walk you through this process, so you can see exactly how it’s done.
Keurig problems: leaking
Keurig 2.0 keeps refilling
There may be debris in the valves and tubes that’s keeping them open. This happens the same way debris can pile up and clog the passageway. You’ll need to descale the machine and manually clear out the debris. It shouldn’t take you more than a few minutes. Descaling your Keurig is easy, and it shouldn’t take more than a few minutes.
Make sure your coffee maker is unplugged before you do anything to it. Coffee is amazing, but it’s not worth burning yourself.
Keurig leaking water after brewing
Again, this could be the result of debris clogging the needles. If the needles are clear, the problem may be that you’re using the wrong size Keurig pod. Follow the Keurig recommendations for pod sizes so you don’t damage your coffee maker.
Another possibility is that you’re over-filling your water tank. On this tank, there should be a line that lets you know what the maximum amount of water it can hold is. Adhering to this could prevent leaks and other problems.
Keurig leaking water when heating
This could be another clogging issue. Follow the steps we’ve gone over to try unclogging your coffee maker. A little trick you could also try is removing the water tank, turn the machine upside down, and give your Keurig a few taps. If it still doesn’t work, it could be a valve issue, in which case you should call customer support.
Keurig not dispensing water
Make sure you’re giving your Keurig enough time to heat up. Sometimes the problem is not enough patience. After you’ve done that, make sure that your water tank is seated in your machine properly, and make sure that it has enough water in the reservoir. Lastly, unplug the machine, plug it back in, and hold the brew button for a few seconds. IF the problem persists, call customer support to help you troubleshoot your Keurig.
Keurig won't stop pumping water
If your Keurig keeps pumping water, you can try that little trick we talked about earlier. To recap, unplug the machine, remove the reservoir, turn the Keurig upside down, and give it a few taps. If you’re using distilled water, try switching to filtered or bottled water.
Keurig coffee maker mold problems
What are the major Keurig mold problems?
Like with anything, Keurig coffee makers require upkeep and maintenance. If you don’t clean your machine regularly, you run the risk of all kinds of bacteria growing in your Keurig.
An article on the Food & Wine website states that Dallas, Pittsburgh, and Chicago took samples from a single-serve coffee maker and sent them to a lab to be tested for bacteria. The results showed that the following can grow in your Keurig:
- E. coli
That’s just a few. If you don’t take care of your machine, you can potentially subject you or your family to all kinds of harmful bacteria. A clear sign that your Keurig may be harboring bacteria/mold is a strange taste in your coffee. No one, I hope, wants to drink bacteria. So, how do you prevent it from growing in your Keurig?
How can I fix/prevent mold in my Keurig?
First and foremost, you have to clean your Keurig regularly. The company recommends that you clean your coffee maker every 3 to 6 months. This also includes descaling your machine to make sure everything inside is clean and working properly.
White vinegar can be used to flush out any bacteria your valves and tubes. Send vinegar through the brew cycle a few times to make sure you’re clearing out EVERYTHING.
You should also clean out your reservoir weekly with a damp, non-abrasive cloth. Do NOT put your brewer in the dishwater.
The same methods we went over to prevent the growth of bacteria/mold, can also be used to clean it out. White vinegar and baking soda, as odd as it sounds, are the best ways to flush out the toxins. Pour water, baking soda, and vinegar in the reservoir and let it sit for a few minutes. Then, run it through the brew cycle a few times. Afterward, run some fresh, clean water through the brew cycle to wash out all of the vinegar.
Keurig coffee maker filter problems:
What are the major Keurig filter problems?
A major Keurig filter problem is clogging due to a build-up of debris. The type of water you use in your coffee maker can definitely affect how much debris piles up in your filter. Mineral water, spring water, and sometimes distilled water can all cause a surplus of calcium deposits to clog your machine.
This can lead to several other problems including:
- Not brewing the specified amount of coffee
- Coffee that tastes off
- Not enough water being pumped through your Keurig
- Water continuously pumping through the Keurig
How can I fix filter problems in my Keurig?
In most cases, these problems can be fixed by descaling your machine. You’ll need Keurig Descaling Solution to complete this process. To descale your Keurig, do the following:
- First, make sure your machine is turned off and unplugged. As I mentioned before, DO NOT WORK ON YOUR MACHINE WHILE IT’S PLUGGED IN.
- Take the Keurig Descaling Solution, and pour it in the reservoir. After that, use the empty bottle to measure out the water, and pour it in the reservoir.
- Now, you can plug your machine in the wall and set your Keurig on a cleansing brew cycle. Be sure to use a 10-ounce mug.
- Pour the mixture into the sink, and repeat this process until the machine tells you to add more water. When it does, let the coffee maker sit for about thirty minutes. (Keep the machine on.)
- Rinse out your reservoir and make at least 12 cleansing brews before you try making a cup of coffee.
You can also clean out your needles to make sure debris isn’t coming from them.
Here’s what you do if you’re having problems attaching your water filter. First, make sure that your filter is the right size. Second, if you’re using your filter, make sure that’s it’s compatible with your Keurig. Some models don’t give you the freedom to use your own.
To install your filter:
- Wash the filter before you install it. Let it soak for 5 minutes.
- Press the tabs located on the bottom of the handle, at the same time, and insert the cartridge.
- Attach the bottom of the water filter handle.
- Make sure that your filter fits nice and snug inside the reservoir.
Keurig coffee maker motor problems:
What are the major Keurig motor problems?
The most common problem with the motor is how loud it can be. Keurigs are meant to be quiet machines, even while they’re brewing. If your machine is starting to get a bit noisy, it could be because the motor is wearing out, or there’s a problem with the pump. Descale your machine, and see if that works. If not, you might need to replace your motor, but at that point, it may be a good idea to get a new coffee maker.
Now, sometimes this problem can show up in a brand new coffee maker. If this is true for you, return your Keurig or call customer support.
Another major motor problem is a slow brew cycle. When your motor is on its last leg, it’ll affect the speed at which your coffee is brewed. If it’s not taken care of, the problem will just get worse. Like I mentioned, If descaling your Keurig doesn’t work, consider buying a new motor.
How can I fix motor problems in my Keurig?
As I mentioned above, the best fix for a malfunctioning motor is to descale your Keurig. You can also buy another motor or contact customer support.
If you purchase another motor, there are plenty of helpful videos on youtube to teach you how to take apart and reassemble your coffee maker.